PAYMENT METHODS

We offer the following payment methods:

1) Cash on delivery 

The goods are shipped by our courier partner “Door to Door” and the customer pays the corresponding cost to the transport company upon delivery of the shipment. In this case there is an extra fee of 3,00euros per shipment.

2) Bank Deposit 

The customer can pay for his/her order by making a bank deposit in one of the company’s bank accounts, that are held at ALPHA BANK and the National Bank of Greece. The IBANs are e-mailed to you upon agreement with the company’s representative.

We would appreciate it, if you were to notify us via and e-mail at info@kleopatraelectronics.gr, by fax at 2106890365 or by phone at 2106852549 once you have made the deposit in order to get your goods shipped the soonest possible. (In case the order is not paid within 3 days of the order placement the order is automatically cancelled.) 

For your better assistance, we advise you to declare your name and your order number at the field “Reason” of your bank deposit.

3) Pick up in store 

Should  you select store pick up for your order, we will prepare it for you and you will be able to collect it and pay for it, either cash or by credit card at our store.

4) Secure payments by credit, debit or pre-paid cards Visa, MasterCard, Maestro, American Express, Diners

All payments made using the card are processed through the electronic payment platform of "Alpha e-Commerce" of Alpha Bank and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer - SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.